This privacy policy explains what personal information Real Shearling Jacket (realshearlingjacket.com) collects when you visit the site, place an order or contact us, how we use it and what choices you have. Last updated: 2 November 2026.
Who we are
Real Shearling Jacket is an online shop selling shearling, sheepskin and leather jackets. You can reach us at eifaplus@gmail.com or through the contact page.
Information we collect
When you place an order or create an account we collect your name, email address, phone number, billing and delivery address, and the details of your order, including size and measurements if you ask for a custom fit. When you write to us by email, WhatsApp or the contact form we keep your message and your contact details so we can reply. When you visit the site we also collect basic technical information such as your IP address, browser type, device, the pages you view and the website you came from.
How we use your information
We use your information to process and deliver your order, confirm your size, send order and shipping updates, give customer support, handle returns and refunds, prevent fraud, keep the site secure and improve how the site works. We only send marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Payments
Payments are processed by trusted third party payment providers such as PayPal and card payment services. Your full card details go directly to the payment provider. We do not see them and we do not store them on this site.
Who we share information with
We share only what is needed with the companies that help us run the shop: payment providers, couriers and delivery partners, our website hosting provider and email services, and analytics tools. We do not sell your personal information. We may also share information if the law requires it.
Cookies and analytics
This site uses cookies to keep your cart working, remember your session and understand how visitors use the site. We use Google Analytics and Google Search Console to measure traffic and improve the shop. You can block or delete cookies in your browser settings, although parts of the shop such as the cart and checkout may not work without them.
How long we keep information
We keep order information for as long as we need it to deliver your order, handle returns and meet our tax and legal duties. We keep support messages for as long as they are useful to help you. After that we delete the information or make it anonymous.
Your rights
Depending on where you live, you may have the right to ask for a copy of the personal information we hold about you, to correct it, to delete it, to object to how we use it or to withdraw your consent. To make a request, email us at eifaplus@gmail.com and we will reply as soon as we can.
Security
We take reasonable steps to protect your information, including secure connections (HTTPS) on the site. No method of sending or storing data online is completely secure, so we cannot promise absolute security.
Children
This site is meant for adults and is not directed at children. We do not knowingly collect personal information from children.
Links to other sites
This site may link to other websites, such as social media pages. We are not responsible for the privacy practices of other websites, so please read their policies.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.
Contact
If you have a question about this policy or about your personal information, email eifaplus@gmail.com.